No matter the type of business a company is engaged in, being ready for an increased inflow of customers during busy times is very important for success.
Stress is a normal thing for every business during busy seasons, however, sometimes it could be the difference between a very successful business and a mediocre one.
If your company is gearing up for the busy season, here are some things you need to do:
Ask Yourself Some Important Questions
When your company starts receiving a boatload of orders, you’ll need to find the answers to these important business questions:
How much product is required to meet demand and when will it be needed?
How much time will suppliers take to deliver these products?
What exactly is the source of the supply and how will it affect the distribution cycle of the company?
Evaluate Your Staffing
You know it’s the busy season and so the number of your current employees may not be enough to cater for this period. What are you doing about it? Does the company need to bring in part-time workers to see it through while times are busy? If yes, how many will be needed, and how much time will it take to train these temporary workers?
Remember the holidays are one of the best times to create a great first impression on new customers, so make sure you give new employees the time required to adjust to the company’s brand and service standards.
Do a Little Practice
Before the arrival of the busy season, do a little practice in preparation for the upcoming season. If the company has a website that caters for online sales, test the shopping cart and every other aspect of the website to make sure everything is functioning properly. Pay attention to shipping schedules and lead times and consider increasing them during the busy season.
Factor in Contingency Plans on How to Handle Mistakes
Nobody likes mistakes, but unfortunately they are an inevitable part of operating a business. Any company could suddenly run out of stock or deliver an order late. How will your business respond at such moments? You’ll need to factor in contingency plans for any unforeseeable issue that arise. Are all your team ready to respond within minutes of any unforeseeable happening? The company should make sure every department is ready to respond as fast as possible to any emergency.
Agreed, the busy season is very stressful and even more challenging, however, it’s a good opportunity for any business to outshine its competitors. Being prepared with clear strategies ahead of time will surely keep any company on track.
If you’re looking to top up your business with a few extra funds to prepare yourself for the busy season, talk to Unsecured Finance Australia about how we can help you meet your business finance needs.